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Bank Holiday Delivery Schedule and Opening Hours

The details of our May Bank Holiday delivery schedule, which we hope will be helpful during this busy trading period.

Deliveries over the Early May Bank Holiday weekend

  • Friday 1st May: Delivery service as normal to scheduled postcodes
  • Saturday 2nd May: Delivery service as normal to scheduled postcodes
  • Monday 4th May: No delivery service
  • Tuesday 5th May: No deliveries to Scotland postcodes, normal delivery service resumes to all scheduled postcodes in England/Wales
  • Wednesday 6th May: Normal delivery service resumes to all scheduled postcodes

If you normally receive your delivery via a carrier service, please order by 11am on Friday 1st May for delivery on Tuesday 5th May.

Deliveries over the Spring Bank Holiday weekend

  • Friday 22nd May: Delivery service as normal to scheduled postcodes
  • Saturday 23rd May: Delivery service as normal to scheduled postcodes
  • Monday 25th May: No delivery service
  • Tuesday 26th May: No deliveries to Scotland postcodes, normal delivery service resumes to all scheduled postcodes in England/Wales
  • Wednesday 27th May: Normal delivery service resumes to all scheduled postcodes

If you normally receive your delivery via a carrier service, please order by 11am on Friday 22nd May for delivery on Tuesday 26th May.

Bank Holiday Opening Hours

The Customer Services phone lines open on Monday 1st May and Monday 25th May at 10am and close again at 4pm. If you would like to place an order while the phone lines are closed, you can do so via our website or by emailing [email protected].

Normal phone service will resume on Tuesday 2nd May and Tuesday 26th May – as a reminder our phone lines are open Monday to Friday, 9am-5pm.

If for any reason you are unable to access the interactive map, you would like the schedule in an alternative format, or you have any queries, please do get in touch with your Account Manager or our Customer Services team at [email protected].

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